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where is my phone?

Posted: Fri Jun 13, 2025 7:47 am
by desertwalker
Hallo everybody,

Three years ago (!), I ordered and paid for an unsmartphone. Unfortunately, I have yet to receive the device.
What would you suggest me to do?
Another three years?
legal steps?

best regards
Hfz

Re: where is my phone?

Posted: Fri Jun 13, 2025 3:27 pm
by Dialme
I’m in the same situation
Disappointed

Re: where is my phone?

Posted: Tue Aug 05, 2025 9:25 pm
by springseternal
3 years for me too. sent 2 emails to support. no response. I opted for the full build and tested, not kit.... just getting sad :(

Re: where is my phone?

Posted: Mon Aug 11, 2025 8:36 am
by carp
I agree with your experiences. Some kind of update would be nice, even if it just said the project is over.

Re: where is my phone?

Posted: Thu Aug 14, 2025 8:56 pm
by forum
Hello all,

Please email info@skysedge.com and we'll refund every request that comes in. We have a batch of 300 motherboards we're waiting on from China (pcbway.com) right now, and we've pre-assembled subassemblies of the rotary mechanism to send out as well. We're sending out every order that was placed, but please please please ask for a refund at info@skysedge.com if you're not happy. I know, I wouldn't be happy either.

We did have a few issues with bounces at that address. If that's happened please say so here and we'll provide a gmail email to take care of it.

~Justine