Not getting any reply about where my order is in the queue

[dba]

Hi Justine or anyone who can help,

I've written a few emails over the last couple of years but haven't heard back -- any way of finding out if my order for Option B is still in the queue to be delivered? (Not that it necessarily matters, but I think I was one of the earliest folks to order.)

Thanks,
David

[gomeznicole303]

Hi David,

I'm very sorry you haven't been receiving any reply! At the moment, we are trying to organize our emails (and there are many) with a new ticketing system. Can you please email us again at info@skysedge.com with the title From the Forum? I can check your status and give you an update about your order

[desertwalker]

... me too. No reply, nothing.

[Jacky Tar]

Same here. I also had ordered an Option B phone; the last communication I had with Skysedge was an email from Ivy, dated 6 Sep 2025. I replied the next day, 7 Sep, and that's the last I've heard.