A Forum at Sky's Edge

Hi Justine or anyone who can help,

I've written a few emails over the last couple of years but haven't heard back -- any way of finding out if my order for Option B is still in the queue to be delivered? (Not that it necessarily matters, but I think I was one of the earliest folks to order.)

Thanks,
David

Hi David,

I'm very sorry you haven't been receiving any reply! At the moment, we are trying to organize our emails (and there are many) with a new ticketing system. Can you please email us again at info@skysedge.com with the title From the Forum? I can check your status and give you an update about your order

... me too. No reply, nothing.

Same here. I also had ordered an Option B phone; the last communication I had with Skysedge was an email from Ivy, dated 6 Sep 2025. I replied the next day, 7 Sep, and that's the last I've heard.

I'm also wondering whether or not I was dropped somehow - I haven't received a kit, and emailed asking about it but didn't receive any response. I'm bummed because over the years when Justine offered us the option of getting our money back I responded (at least once) saying I was willing to wait until the RUSP was working...
And now I'm getting ghosted.

Hello,

I have not heard anything for quite a while about my phone order.
Any update would be appreciated. Thanks.


Jeffery Pierce

Ditto. I've tried a few times to get in touch with the Skysedge team; no joy. Last contact was October of last year.

I paid for a global version and would like to get what I paid for