Page 1 of 1

Not getting any reply about where my order is in the queue

Posted: Sun Jan 11, 2026 8:15 pm
by dba
Hi Justine or anyone who can help,

I've written a few emails over the last couple of years but haven't heard back -- any way of finding out if my order for Option B is still in the queue to be delivered? (Not that it necessarily matters, but I think I was one of the earliest folks to order.)

Thanks,
David

Re: Not getting any reply about where my order is in the queue

Posted: Thu Feb 26, 2026 8:53 pm
by gomeznicole303
Hi David,

I'm very sorry you haven't been receiving any reply! At the moment, we are trying to organize our emails (and there are many) with a new ticketing system. Can you please email us again at info@skysedge.com with the title From the Forum? I can check your status and give you an update about your order

Re: Not getting any reply about where my order is in the queue

Posted: Fri Feb 27, 2026 2:46 pm
by desertwalker
... me too. No reply, nothing.